Contact Email: support@shop.jesusthemessiah.tv

RETURNS & QUALITY GUARANTEE

If your item arrives damaged or has a print issue, we’ll replace or refund it. Please send us:

• 📸 Clear photos of the item laid flat

• 📦 Packaging photos if applicable

• 📧 Your order number

Email these details to: support@shop.jesusthemessiah.tv

CANCELLATION POLICY

🛍 Product Orders

You may cancel or edit an order before it goes into production via the link in your confirmation email.

💳 Donations and Tips

These are non-refundable and non-cancellable once checkout is completed.

🔐 Subscriptions

Subscriptions may be cancelled anytime but apply only to future billing cycles.

REFUND POLICY

Due to the made-to-order nature of our products:

• ❌ No general returns or size-related refunds

• ✅ Refunds/replacements only for defective or damaged items

• 💳 Refunds processed to your original payment method

Timeframe to submit a claim: within 30 days of receipt

DIGITAL CONTENT & MESSAGES

Locked messages, tips, and digital downloads are final sale. If you can’t access a digital product you paid for, contact us for assistance.

INTERNATIONAL ORDERS

Import duties or taxes may apply depending on your country. These are your responsibility. Contact your local customs office for details.

CONSUMER GUARANTEES

This policy is subject to the Australian Consumer Law, which guarantees your right to a refund or replacement for faulty goods.